Privacy Policy

1. General Information
Grand Sport Complex (website: grandsport.am) is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights. This policy applies to all visitors of our website and users of our services and may be updated from time to time.

2. Information We Collect
We may collect the following types of information:

• Personal information: Name, email, phone number (provided via contact forms or other submissions).

• Technical data: IP address, device/browser type, language, time of visit.

• Cookies and usage logs: Data collected via cookies, Google Analytics 4, Meta Pixel, and other analytics or marketing tools.

3. How We Use Your Information
Your information is used to:

• Provide and improve our services.

• Respond to inquiries and communicate important updates.

• Ensure website functionality and security.

• Personalize content and offers.

• Measure website performance and marketing effectiveness.

We do not sell or rent your personal data. Trusted service providers may access your data solely to help us provide services or maintain our website.

4. Cookies and Tracking
We use cookies and tracking tools to enhance your experience:

• Google Analytics 4 (GA4): Collects aggregated data about visitor behavior, such as page views, clicks, and form submissions.

• Meta Pixel (Facebook/Instagram): Tracks interactions and conversions for marketing purposes.

• Other third-party tools: May include marketing, social media, or analytics scripts.

You can manage or withdraw consent for non-essential cookies at any time using the cookie banner on our website.

5. Data Retention and Security
We store your data securely and only retain it as long as necessary to fulfill the purposes described above. Technical and organizational measures are applied to protect your data from unauthorized access, loss, or misuse.

6. Your Rights
You have the right to:

• Request access to your personal data.

• Request corrections or deletion of your data.

• Withdraw consent for marketing communications.

• Object to tracking or profiling where applicable.

• Submit complaints to the relevant data protection authorities.

7. Third-Party Services
We may use third-party services for website functionality, analytics, or marketing purposes:

• Payment processors.

• Analytics platforms (GA4, Meta Pixel, etc.).

• Advertising and remarketing services.

These providers are bound by confidentiality and privacy policies.

8. Children
Our website is not intended for children under 13 years of age. We do not knowingly collect data from children.

9. Contact Information
For any questions or requests regarding your personal data:

• Phone: +374 (12) 447766

• Email: info@grandsport.am